How We Handle Your Questions
Most questions we receive fall into a few clear categories: getting your account set up, moving money in and out, and understanding how the lobby works on mobile. When you deposit through bKash or Nagad, the amount shows in your account wallet once the transfer confirms on your end — there is no manual step required from you after that. Withdrawals go
back to the same wallet you used, and we verify the account match before processing. If something looks off, our support team picks it up directly. For players in Dhaka and elsewhere across Bangladesh, the fastest way to get help is through live chat — available from the lobby without leaving the page. We have also put the most common questions below
so you can find answers without waiting.
- bKash deposits
- Nagad transfers
- Rocket payments
- Live chat support